The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
How to ask customers about their lives instead of your idea.
Robfitz Ltd2014Book available to purchase
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In this reference
Rob Fitzpatrick's method for customer conversations that ask about real behavior, so politeness does not masquerade as demand.
Cite the original work
Rob Fitzpatrick (2014). The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you [Book]. Robfitz Ltd. https://www.goodreads.com/book/show/52283963-the-mom-test
View BibTeX
@misc{the_mom_test,
author = {Rob Fitzpatrick},
title = {{The Mom Test: How to talk to customers \& learn if your business is a good idea when everyone is lying to you}},
howpublished = {Robfitz Ltd},
url = {https://www.goodreads.com/book/show/52283963-the-mom-test},
year = {2014}
}
