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The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you

How to ask customers about their lives instead of your idea.

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Book cover of The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you.
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  • Customer research
  • Startups

In this reference

Rob Fitzpatrick's method for customer conversations that ask about real behavior, so politeness does not masquerade as demand.

Cite the original work

Rob Fitzpatrick (2014). The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you [Book]. Robfitz Ltd. https://www.goodreads.com/book/show/52283963-the-mom-test

View BibTeX
@misc{the_mom_test,
  author = {Rob Fitzpatrick},
  title = {{The Mom Test: How to talk to customers \& learn if your business is a good idea when everyone is lying to you}},
  howpublished = {Robfitz Ltd},
  url = {https://www.goodreads.com/book/show/52283963-the-mom-test},
  year = {2014}
}
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