Book Michele Hansen

Deploy Empathy: A Practical Guide to Interviewing Customers

Book cover of Deploy Empathy: A Practical Guide to Interviewing Customers.
Book cover · Michele Hansen. View in context ↗

In this reference

A practical guide to customer interviews for people building products, focused on hearing what customers are trying to do.

Cite the original work

Michele Hansen (2021). Deploy Empathy: A Practical Guide to Interviewing Customers [Book]. https://www.goodreads.com/book/show/58713729-deploy-empathy

View BibTeX
@misc{deploy_empathy,
  author = {Michele Hansen},
  title = {{Deploy Empathy: A Practical Guide to Interviewing Customers}},
  howpublished = {Michele Hansen},
  url = {https://www.goodreads.com/book/show/58713729-deploy-empathy},
  year = {2021}
}
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