Why do Internet services fail, and what can be done about it

In this reference
D Oppenheimer, Ganapathi…, A, and others: Why do Internet services fail, and what can be done about it.
Cite the original work
D Oppenheimer & Ganapathi…, A (2003). Why do Internet services fail, and what can be done about it [Research paper]. USENIX. https://www.usenix.org/event/usits03/tech/full_papers/oppenheimer/oppenheimer_html
View BibTeX
@misc{why_do_internet_services_fail_and_what_can_be_done_about_it,
author = {D Oppenheimer and Ganapathi…, A},
title = {{Why do Internet services fail, and what can be done about it}},
howpublished = {USENIX},
url = {https://www.usenix.org/event/usits03/tech/full_papers/oppenheimer/oppenheimer_html},
year = {2003}
}
